1. Introduction
Welcome to SwasthAI. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data and tell you about your privacy rights.
2. Information We Collect
2.1 Personal Information
We collect the following personal information:
- Name and email address (when you sign up)
- Account credentials (securely hashed passwords)
- Chat messages and health-related queries
- Usage data and interaction patterns
2.2 Technical Information
We automatically collect certain information when you use our service:
- IP address and device information
- Browser type and version
- Time zone settings and location
- Usage statistics and analytics data
3. How We Use Your Information
We use your information to:
- Provide and maintain our AI healthcare assistant service
- Improve and personalize your experience
- Respond to your queries and provide customer support
- Analyze usage patterns to improve our AI models
- Ensure the security and integrity of our platform
- Comply with legal obligations
4. Data Security
We implement appropriate security measures to protect your personal data:
- All passwords are encrypted using industry-standard bcrypt hashing
- Data transmission is secured using HTTPS/TLS encryption
- Access to personal data is restricted to authorized personnel only
- Regular security audits and updates
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or law enforcement requests
- To protect our rights, privacy, safety, or property
- With service providers who assist us in operating our platform (under strict confidentiality agreements)
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Chat history and account information are retained until you request deletion or close your account.
8. Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience. You can control cookie settings through your browser preferences.
9. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Important: SwasthAI is an AI assistant and does not replace professional medical advice. Always consult with qualified healthcare professionals for medical decisions.