Find quick answers to common questions about SwasthAI
General Questions
SwasthAI is an AI-powered healthcare assistant designed to provide general health information and guidance to people across India, especially in rural and underserved areas. We use advanced AI technology to help users understand symptoms, learn about health conditions, and know when to seek professional medical care.
Yes! SwasthAI is completely free to use. Our mission is to make healthcare information accessible to everyone, regardless of their economic status.
No. SwasthAI is NOT a substitute for professional medical advice, diagnosis, or treatment. We provide general health information and guidance, but you should always consult with qualified healthcare professionals for medical decisions. See our Medical Disclaimer for more information.
Account & Login
Creating an account is easy:
Click "Get Started" or "Sign Up" on the homepage
Enter your name, email address, and create a password
Click "Sign Up"
You're ready to start chatting!
Currently, password reset functionality is under development. Please contact our support team at support@swasthai.live for assistance.
To delete your account and all associated data, please contact us at privacy@swasthai.live with your request. We'll process your request within 7 business days.
Using SwasthAI
Be as specific and detailed as possible. For example:
✅ Good: "I've had a headache for 3 days, it's on the right side, and bright light makes it worse."
❌ Less helpful: "My head hurts."
You can ask in English, Hindi, or a mix of both (Hinglish).
SwasthAI currently supports English and Hindi. You can also use a mix of both languages (Hinglish), which is common in India.
Our AI typically responds within 5 seconds. Response times may vary depending on the complexity of your question and server load.
Yes! Your chat history is saved in your account. You can access it anytime by logging in and viewing the conversation history in the chat interface.
Privacy & Security
Yes. We take your privacy seriously. All your data is encrypted and stored securely. We never share your personal health information with third parties without your consent. Read our Privacy Policy for full details.
Only you can see your conversations. Our team may access anonymized data for improving the AI, but personal identifying information is never shared or made public.